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For health insurance call centers · Under 65 & over 65

Your health book is full of life insurance buyers.

You already paid for the lead, the call, and the trust. Pendella lets your agents cross-sell term, whole life, final expense, and guaranteed issue to that same customer, ages 18 to 85, from one AI-powered quoter.

18–85Ages covered
4Product lines: term, whole, FE, GI
1Quoter for every carrier
Same dayInstant or same-day decisions, no exams

Whichever book you run

Under 65, over 65, or both. Every health customer has a life need.

Under 65 · ACA & individual health

Protect the paycheck.

Working-age families insure their health but rarely their income. Offer coverage while they're already on the phone with you.

  • Level term from Prudential, Banner, TruStage, and Ladder
  • Whole life with cash value for permanent needs
  • Instant underwriting on most term applications
Over 65 · Medicare Advantage & Supplement

Cover what Medicare never will.

Final expenses are the most common unmet need for seniors. Your agents already have the relationship. Now they have the product.

  • Final expense from AIG Corebridge, Prudential, Transamerica, and more
  • Guaranteed issue so no client leaves without an option
  • Year-round commissions between AEP and OEP

The shelf

Top-rated carriers, one application flow.

ProductAgesCarriersDecision
Term life18–75Prudential, Banner (LGA), TruStage, LadderInstant
Whole life18–85TruStageInstant
Final expenseUp to 85AIG Corebridge, Prudential, Transamerica, American Amicable, AmericoSame day
Guaranteed issue45–80TruStage, AIG, GerberInstant

Ages, availability, and underwriting vary by carrier, product, and state. Some cases may require accelerated or full underwriting.

The unified quoter

Built for how call centers actually sell.

Every carrier, one screenQuote term, whole, FE, and GI side by side, sorted by price or decision time.
AI field underwritingGuidance on coverage amount, best-fit product, and rate class while the client is still on the line.
Apply and approve on the callInstant or same-day decisions, voice signature on most products, no medical exams.
AI assistantExample conversation
67-year-old male, non-smoker, Medicare Advantage client. Type 2 diabetes on oral meds, no insulin. Wants about $15K for final expenses.
Best fit: simplified-issue final expense. Start with the same-day FE carriers and check the health questions for each. If a knockout question applies, move to guaranteed issue so the client still leaves covered.
Show me level vs. graded side by side.

Illustrative only. Final underwriting decisions are made by the carrier.

Who does what

Your agents sell. We handle the rest.

Your call center

  • Offer life on the calls you're already taking
  • Quote and apply in the Pendella agent quoter
  • Earn commissions on every issued policy, with advances as often as weekly on many products

Pendella

  • Carrier appointments and agent training
  • Fulfillment from submission to policy delivery
  • Real-time reporting in Salesforce
  • Optional dialer and CRM integrations

Next step

See it on your book in 30 minutes.

Bring your book size and product mix. I'll show you the quoter live and what a life cross-sell could look like for your call center.

Bob Gaydos CEO & Founder, Pendella bob@pendella.com Schedule time with Bob